Avoiding PPC Burnout: Managing Ad Frequency Across Channels
Have you had a Pay Per Click (PPC) advert that performs well and then suddenly the clicks stop, your website visitors drop, while your conversions take a knock? This is PPC burnout. It happens when your audience sees the same advert way too often and stops paying attention.
Did you know that on average we are exposed to up to ten thousand adverts daily? The problem with PPC burnout is the consequences are significant:
61% of consumers are less likely to make a purchase or hire a service from businesses that consistently show the same adverts
49% of consumers will not purchase from a brand when they see their adverts too often
The good news is that when effectively manage your ad frequency across channels, it doesn't have to drain your budget and cause havoc with your campaigns. Let's take a closer look.
The main reason for PPC burnout is overexposure. Your audience gets bored seeing the same advert over and over, resulting in them not paying attention. PPC burnout is caused by:
Many brands don't realise that they are wasting valuable budget on PPC burnout ads until performance drops.
Are you only noticing a drop in performance and wasted budget once it's too late? There are some indicators to help you spot PPC burnout early on:
The good news is that you can fix PPC burnout by keeping your adverts fresh, relevant and engaging. It's means constantly refining your approach, testing new ideas to ensure your adverts are interesting to the right audience at the right time:
If your advert has been running for weeks or months and your engagement metrics are dropping, it's time to make a change. Some small changes, such as updating the copy or adding new visuals can make a different. You may want to dry adding a different Call to Action (CTA).
This means trying different formats, including interactive elements, while making your amended advert stand out.
Many businesses will experience PPC burnout when they are targeting a small audience, which means the same people are seeing your advert repeatedly. This can significant increase your advert costs.
It's worthwhile trying a broader audience segment. Lookalike audiences is an excellent way to target new users that are similar to your existing customers.
If your audience is seeing your advert multiple times, chances are they are bored with it. The good news is that many PPC platforms, including Google, Facebook and Instagram enable you to set frequency caps, limiting how often an individual use is exposed to the same advert within a given time frame.
Not every person exposed to your advert is at the same stage of their purchasing journey. You could be missing out on valuable opportunities running the same awareness-stage advert.
Focus on creating adverts that align with the purchasing journey. This means:
PPC burnout can significantly drop click through rates, while increasing your advert spending. Avoid PPC burnout to achieve success across all channels by following the above recommendations. If you need help managing your ad frequency to avoid PPC burnout, the Genie Crawl team are here to help. Contact us today for a free evaluation and quote.
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