How do you optimise a website for conversions?
Increasing your website traffic is a great achievement, helping you improve brand visibility, but an increase in traffic does not mean that you will increase your revenue. You need to convert your website visitors into paying customers. This is why you need to optimise your website for conversions.
Conversion rate optimisation (CRO) is a process used to increase the number of website visitors that complete a desired action. The desired action can be making a purchase, hiring your services, subscribing to a service, completing an online form, and more. This involves understanding how your visitors navigate your website, ensuring you resolve issues that could prevent them from completing your desired action.
A conversion is when a website visitor completes a goal. The main goal may be getting the visitor to complete their purchase, or you may be focusing on lead generation, and want your visitors to sign up for your newsletter.
There are a number of techniques and tactics you can use to optimise your website for conversions:
Customer value proposition tells your customer base what you provide and why they should be using your products or services. It needs to be a strong and clear message that you provide through your website pages:
Pop ups are often seen as frustrating, offering around three percent conversion rate. When it is done correctly, you can increase the conversion rate to nine percent. In order for your pop ups to be effective, you will want to:
When you limit the time for your products or services on your website, you create a sense of urgency. It's a well-known sales technique that remains effective, when done correctly. Showing visitors that you only have limited stock, or your discounted rate is only for a very limited period, it creates an immediate sense of urgency, converting your website visitors, as they have a fear of missing out.
While typical call to actions, such as “sign up” or “buy now” work in most cases, personalising them to the context of the page is considerably more effective. When you add a CTA, such as “Apply for a 10% discount coupon,” you create a positive image for the visitor, making it harder for them to turn down your offer.
Interested website visitors tend to visit your site on a number of occasions, though they bounce away without seeing the purchase through. This is a sign that you are failing to convert your visitors and it could be due to a concern or a question that they have, where the answer is not available on your website.
Consider adding:
Optimising your website for conversions is a must if you want to achieve online success. CRO is a valuable asset to your business, helping your website visitors take your desired action.
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