We are rated as the Best SEO and Google Ads Agency of 2024. Check out our Google and Clutch reviews below.
No fixed contract, just MONTH BY MONTHAffordable and FAIR pricesFast responses WITHIN hoursWe love getting RESULTS
How to Use Chatbots as Lead Capture Tools
Businesses have used various tools to improve their sales funnel over the years, improving their customer service and support. One of the solutions has been chatbots. Chatbots have become essential tools in lead generation, while improving customer experience.
Artificial Intelligence (AI) has a major influence over digital marketing in today's evolving landscape with chatbots becoming a tool that improves customer experience, while transforming how brands and customers interact on a digital and physical level. Chatbots have the ability to provide personalised responses, with contextual chat interacts, eliminating the need for dedicated customer service teams, saving businesses money.
A beneficial area where chatbots are really helping today's modern business is accelerating the sales process. They provide twenty-four hour support and with the correct implementation, they not only increase sales, but dramatically improve your customers journey, helping you retain them.
The benefits of chatbots for capturing leads includes:
Chatbots have simplified the lead generation process, when you compare them to other tools. They speed up the process. You can use chatbots as lead capture tools by:
In order to effectively use chatbots as lead capture tools, you need to sync customer sentiments and profiles with your chatbot. Each customer has a distinct profile that needs to be regularly monitored.
The buyer persona should be a replica of your targeted buyer and based on this you can create filters to generate the right leads.
With your buyer personas in front of you, you can now create appealing messages about what you offer. Remember, the focus is to provide a seamless user experience, creating multiple touch points, and various engagement channels.
You are going to need to profile the leads, segmenting them accurately. Filter your leads to create conversational flow with each lead type. Chatbots are able to bring customer insights, helping you understand your customer trends.
In order to provide the best chatbot conversations, you will need a good understanding of your customers preferences relating to the tone used. You need to know the types of conversions your targeted leads prefer. For example, your customer is unhappy with a particular product. In this case you want your chatbot to remain professional, avoiding any humour, addressing your customers sentiments.
Chatbots have proven to be effective lead capture tools, improving your buyers journey. They are available twenty-four hours a day, dealing with your website visitors, getting to know them, their likes, and preferences. They are able to speed up the lead generation process, qualifying leads within seconds. Do you need help using chatbots as lead capture tools? Contact Genie Crawl now to find out how.
Genie Crawl carried out a detailed SEO audit for my tutoring website and explained everything in a clear and understandable way. I hired them straight away and since then I have seen a noticeable improvement in the traffic and leads coming to my website.
Awesome service, Tony and the team have been great with completing our website and meeting all the deadlines we set. They have lots of bright ideas and created so much value to our business. Our search engine rankings are now on the first page of the Google! We wouldn't have managed this without you guys!
Excellent service and great results with our Google Ads account. They are always there at the end of the phone when we need them and they are a friendly bunch of people to deal with. We are very happy with the results.
Genie Crawl has helped massively with my rankings as a business owner using SEO. My business is doing very well now, all thanks to them!
Genie Crawl is a very efficient company to work with; they were clear on what they felt they could offer and assisted me in improving my SEO rankings.
GenieCrawl was recommended to me for their SEO optimisation services and they have been great to work with. Our traffic jumped straight away and our business has gone from strength to strength thanks to their support.
I was really struggling to get my SEO ratings higher for my business, and my website noticed on google. Thanks to GenieCrawl and their excellent service and SEO knowledge, I was able to increase my rankings sufficiently and am now reaping the benefits of their optimizations. I would highly recommend their service if you are struggling with SEO rankings as I was.
As a new business start up we needed help driving traffic to our website. In all fairness this was an area we were all pretty clueless on. Genie Crawl have been invaluable to us and undoubtedly have been a driving force to increasing sales. They are always there with helpful advice when we need them. Thanks!
I was a little skeptical about hiring a company to help with the SEO for my website, but I am over the moon with my decision to work with Genie Crawl. They have really increased the traffic to my website and I would highly recommend them to everyone!
Fantastic company. They've been essential in getting us the business that we need. Would completely recommend. We've really found that our rankings have gone through the roof. SEO experts for sure! A+
Complete the form and a member of our team will be in touch shortly to discuss your enquiry.
© 2024 Genie Crawl. All Rights Reserved.
