AI-Powered Customer Journeys: The Next Big Trend in E-Commerce SEO
E-commerce, along with the rest of the internet is changing at a rapid rate. This is all thanks to artificial intelligence (AI). AI is transforming business operations, including how customers interact with businesses and products online.
AI is becoming important in the e-commerce landscape with reports showing that the AI-powered e-commerce market is expected to reach a staggering $16 billion in the next five years. Self service solutions to cloud based platforms are helping the e-commerce industry grow. Over seventy percent of e-commerce businesses are already using AI in their online stores.
AI-powered solutions are a major contributor to e-commerce revenue with seventy two percent of e-commerce revenue being due to AI in 2022. This shows you cannot ignore the importance of AI-powered customer journeys for your e-commerce store.
AI is able to improve numerous parts of your customers journey:
Artificial intelligence has transformed the online shopping industry, changing how visitors become loyal customers. The steps involved include:
AI-powered customer journeys is a constant loop. Every visitor to your online store means the AI will collect new data and new insights, which improves personalisation and engagement. This process helps to improve future visits, while anticipating each shoppers needs.
When you use AI in your e-commerce store, you create a tailored and personalised shopping experience for your customers.
Averaging AI in your e-commerce store improves your customers journeys, providing a personalised shopping experience. If you want to use AI in your store, get in touch with Genie Crawl today. We can help you improve user experience, engaging your audience, and helping to improve revenue. Remember AI can enhance every part of your customer’s journey. Contact us now to find out more.
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