Building a Brand Voice Library to Train Your SEO Writers
Your brand voice is essential to ensure your customers relate to your business, remembering you. You want to make a lasting impression on potential customers, which is why you need a distinct brand voice.
Your brand voice is the unique personality of your business, how you present yourself to the world. It should be consistent throughout all communications from your website to blog posts and emails to social media campaigns. It mustn't change no matter what team member is working on the content.
Your business needs a sense of purchase with lots of personality. You want potential customers to get to know and love your business personality. This means your branding messages need to be consistent as you grow.
Your brand voice is your company personality that should be consistent across all channels, while brand tone is the emotional response of your brand voice. It shows you understand your audiences feelings.
Create a strong brand voice with a big personality that is unique, resonating with your target audience.
There are a number of steps to building a brand voice:
Align your brand voice with your mission statement and core values, defining your personality traits. This can help you select phrases and vocabulary you can use when speaking to customers.
Eighty six percent of consumers say authenticity is a deciding factor when deciding what brands to support. It is essential you remain emotionally true to your brands mission and core values, developing a voice, rather than creating a voice that works with certain trends.
Every business has their own methods of communicating with their audience. We recommend reviewing your top performing communication methods, identifying interactions and likes. This helps you identify what resonates with your audience.
If you were selling wing surfers to adrenaline seekers, you not going to use phrases from the 1980s, the same as you are not going to use street slang when selling electric scooters to pensioners. Identifying your target audience helps you select the right language that resonates with them.
With your target audience in mind, you can create a buyer persona. This is a fictitious character that can hep in creating a powerful brand voice.
The easiest way to ensure your target audience is impressed with your brand voice is to ask them. You can conduct a survey and ask for customer feedback on how they describe your brand, what your brand sounds like, and whether your tone of voice is appropriate.
This is your brand voice library that you will give to your SEO writers in order to train them on your brand voice. This will contain guidelines to ensure your voice is communicated consistently. Consistent brand presentation can increase revenue by more than thirty percent!
When creating your brand voice library, you want to create protocols that writers must use when writing any communication. This involves providing a description, include what they should do and should not do, along with some best practice examples.
Communication is constantly evolving and what may sound smart a few years ago, may be outdated today. Review your brand voice regularly, at least annually, and ensure you update your brand voice library to help writers consistently provide the best quality content that aligns with your brand voice and resonates with your audience.
Building a brand voice library is an important step to ensuring your SEO writers understand your voice and can produce consistent communications that resonate with your audience. Do you need help building a brand voice library? Contact Genie Crawl today to find out more.
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